Account Manager – National Government

About the job

Esri Indonesia is an important member of the world’s largest group of ArcGIS specialists (outside the US) – the Boustead geospatial group.

Esri Indonesia is the nation’s foremost authority on Geographic Information System (GIS) technology, and more specifically, Esri’s world-leading ArcGIS.

We show the highest level of integrity in all our dealings and enjoy the trust of the nation’s leading government agencies and commercial enterprises. Armed with a quality product and a unique understanding of ArcGIS, we are committed to delivering commercially responsible solutions for a stronger Indonesia.

We are also continuously looking for new ways to work more efficiently and more effectively. That’s where you come in!

About the Role

This role will leverage expertise in Geographic Information Systems (GIS) technology and relationship-building skills to develop and manage accounts, drive revenue growth, and become a trusted advisor to our Government Enterprises clients.

Your key responsibilities will include:

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company team members throughout the sales cycle, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Forecasting, reporting and meeting assigned sales targets for profitable sales performance and strategic objectives in assigned accounts.
• Develop and close new and incremental business across assigned segments to identify, qualify, create and execute account plans.
• Responsible for revenue and margin growth; customer satisfaction, forecasting accuracy; customer/partner success.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

About You

We are seeking a seasoned Account Manager with a strong understanding of the government enterprises industry to lead sales efforts within government enterprises sector.

The ideal candidate will have a proven experience in dealing with specific required sector in selling Software Solutions.

To be successful in this contract role, you will need:

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company team members throughout the sales cycle, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Forecasting, reporting and meeting assigned sales targets for profitable sales performance and strategic objectives in assigned accounts.
• Develop and close new and incremental business across assigned segments to identify, qualify, create and execute account plans.
• Responsible for revenue and margin growth; customer satisfaction, forecasting accuracy; customer/partner success.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.At least 3-5 years of account management, IT Solution Sales or Business Development experience.
• Having experience in the Solution Selling Process and account management for nurturing enterprise customers. Position as the customer’s trusted advisor for long-term customer relationship and company executive relationship.
• Exposure in B2B solution sales, strong passion in learning new technologies and ability to understanding and solving complex customers problems by providing detailed consultative solutions.
• Strong knowledge and having good relationship with the assigned industry / sector market is preferred.
• Work experience for MNC or System Integrator will be an advantage. Adaptable to collaboration cross-functionally within large-scale department, to drive all aspects of the winning sales strategy.
• Understanding the market, customer drivers, competition and regulatory environment is mandatory.

Why Esri Indonesia

At Esri Indonesia, we foster an inclusive, people-centric environment that values both professional excellence and personal well-being. Joining us, you will be provided with:

• Investment in your Growth: Access dedicated training and development programs, allowing you to continuously upskill and grow in your role.
• Career Advancement: We promote internal mobility, and provide clear pathways for career progression, empowering you to navigate and elevate your professional journey.
• Appreciation and Engagement: Enjoy a range of benefits, including Flexi Benefits, Mobile Phone Allowance, Medical & Insurance, Yearly Salary Increment, Referral Spotter Fees, Staff Awards, Engaging Events, and much more.